Shopee and PNP team up to safeguard Filipinos from online scams. (Seated from left) Erin Tagudin, Head of Corporate Affairs, Shopee Philippines; Vincent Lee, Head of Shopee Philippines;  Lt. Gn. Michael John Dubria, PNP’s Deputy Chief for Operations; Police Major General Oliver Enmodias, Director, Directorate for Research and Development collaborate on public safety on their platform. 

Shopee, the leading e-commerce platform in the country, has taken significant steps to ensure the safety and security of online shoppers by forming a joint commitment with the Philippine National Police (PNP).

Shopee and the PNP signed a memorandum of understanding (MOU) recently to ensure public safety and security while shopping on the platform. This initiative compromises two main components. First, it involves proactively preventing the sales of police-related items and ensuring these items are not misused or made available for illegal purposes. Secondly, it includes an educational campaign to enable users to effectively detect and address online scams.

Vincent Lee, Head of Shopee Philippines, underscored the company’s unwavering commitment to user safety, stating, “Our partnership with the PNP reflects our dedication to making the shopping experience secure and rewarding for our users. We are fully committed to protecting our users and equipping them with the knowledge to identify and defend themselves against potential online threats.”

Lt. Gen. Michael John Dubria, PNP’s Deputy Chief for Operations, praised the collaboration, “Through this partnership, Shopee demonstrates its strong support for our safety efforts and our shared commitment to public security. This marks a significant milestone in our collective efforts to combat the illegal sale of uniforms and textiles that replicate those used by the Philippine Armed Forces.”

Shopee has proactively introduced various security measures to protect its users from scams, including a buyer protection program that guarantees refunds for buyers who receive counterfeit or defective items. The collaboration with the PNP signifies a substantial step forward in Shopee’s endeavor to further intensify its educational initiatives on online scam prevention.

The partnership with the PNP is a testament to Shopee’s firm commitment to user safety and its position as the leading and most trusted e-commerce platform in the Philippines. By working with the PNP and implementing various security measures, such as the buyer protection program and consumer educational campaigns, Shopee continues to create a safer shopping environment for everyone.