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TV5 Files Complaint Against Sky Cable

TV5 has filed an official complaint against SkyCable with the National Telecommunications Commission (NTC) for failing to air TV5’s signal for over two hours on December 13, 2014. There was also a period during this erratic airing when TV5 on SkyCable fluctuated and was interchanged with AksyonTV.

TV5 Skycable

Media monitoring records from The Nielsen Company (Philippines), Inc. verified this incident in a report that said, “The TV Events team has confirmed that there was indeed a signal loss to TV5 on our Sky Cable recordings. Per standard procedure, our TV Events team used a backup recording using free-to-air sources to encode the missed airings. Total off-air time was from 14:10:20 to 16:47:55 or 2 hours, 37min and 35 seconds. This was monitored from our metro manila monitoring site.” Furthermore, Nielsen reported that “there were 10 other free-to-air channels that we monitor that were affected by the loss of signal, but they were only off air by 7 minutes. These channels were NBN, 9TV, GNTV, ABS-CBN SPORTS+ACTION, RJTV, 9TV, IBC, ABS-CBN, GMA, and Aksyon TV.”

TV5 Head of Programming Dan de Padua stated, “On December 13, 2014, SkyCable failed to carry the TV5 signal for over two and a half hours, thus adversely affecting our channel viewership and depriving the public of an important news and entertainment source.”

TV5, through MediaQuest Holdings, Inc., a media conglomerate owned by the Beneficial Trust Fund of PLDT, is a sister company of Cignal Digital TV (Cignal), one of the country’s leading cable television provider. Cignal is the Philippine’s premier DTH satellite provider and, since its start in 2009, has been diligent in performing its functions under the guidelines set by the Cable Television Act of 2004.

25 Comments on TV5 Files Complaint Against Sky Cable

  1. KawawangTV5 // January 31, 2015 at 11:07 pm //

    Pwede di nalang mag subscribe anh SKYCABLE sa channel nila! Kaya yang sa subrang fair ng ABS-CBN nagsubscribe sila. Dagdag gustos lang yan ng SKY cable wala din naman nanuod nga mga channels like GMA, TV5 ang mga nabangit dun! Kasi naman pag susbcriber ka nga SKYCABLE gusto mo lang makakita ng malinaw na palabas ng ABS-CBN. Kami subscriber kami ng SKYCABLE dahil gusto namin makapanuod ng Malinaw na palabas ng ABS-CBN tapos.

  2. KawawangTV5 // January 31, 2015 at 11:02 pm //

    ehh di alisin na nila sa Cable ang channel nila! wala nga nanunuod sa free tv sa cable pa kaya!

  3. This story is only for tv5 but let us also take in consideration the technical reason kc equipment din yan pumapalya…kaya wag kayong manghusga kaagad kc hindi nyo alam ang system ng DIGITAL Cable. I am an Engineer kaya hindi biro ang mawalan ng programa pagnagkakaproblema ang system…

  4. sabihin nyo kay gozon at pangilinan magtayo dinsila ng cable company! daming reklamo

  5. donna_forever // January 31, 2015 at 4:21 pm //

    same issue with GMA dati.

    hintayin nila magfifile ulit ang GMA ng kaso kasi inuulit na naman nila yung ginawa nila dati

  6. naku..nangyari na yan sa gma eh.so lmalabas na ang ktotohanan na prang hwak ng abs ung sky cable na yan..bka mrami pa nga eh.haha..

  7. mawala na ang lahat ng channel wag lang ABS CBN!!!
    hahahah sorry mga kanguso at mga kapurga!

  8. Naku kame nga naka Cignal ang labo ng Signal 2 at 23 .

  9. Nakakahiya maging kapuso puro kasi Flop mga movie at show namin.

  10. gma-kamuning // January 31, 2015 at 7:34 am //

    ay nku briggs..puro ka dada di mu matanggap na talunan ang GMA mabaho nyo…na kasing baho ng bunganga mu..hahahahaha

  11. puro dahilan na naman ang mga ebak! sabotahe kasi sa korte kau magpaliwanag wag dito!

  12. gma-kamuning // January 31, 2015 at 3:58 am //

    ung mga bulok na estasyon kgaya ng GMA at TV5…eh kh8 malinaw ang signal nyan o malabo…eh tlga wala nanunuod sa knila kasi bulok nga station eh…di ba briggs at janis panis…..

  13. So what wla nmang nanonood sa Kanila hahahah 😜🙈

  14. Naka Cignal Feed nga ung channel 5 nila eh

  15. oh my even in free tv mahina naman talaga ang signal nilawag na sila ngumawa ayusin nila signal nila pwe!

  16. Bading…..
    Bading…..
    Bading…..
    Bading…..
    Bading…..
    Bading…..
    Bading…..
    Bading…..
    Bading…..
    Bading…..
    Bading…..
    Bading…..

  17. Dapat alamin muna ng TV5 ang nagyari, kasi at that time, may mga lineup ng premium channels din ng sky ang nawala ng halos isang oras, and it happen again on the first day of 2015 but sa madaling araw yon….. wag ka ngang magmarunong na bading (BRIGGS) ka, tanga na lang ang mga TV5 na ang kanilang channels lang ang tiningnan nila, dapat ang lineup ng mga channels na naka-assign sa transponder kung nasaan ang TV5 nilagay. Bobong bading….

  18. TV5 eh di gumanti ka rin may signal cable ka di ba? as if naman may nanood sa inyo maka demand kayo!

    TV 5 HINDE KA KAWALAN SA TV !

  19. Actually bading yong gumagamit ng ebak na word. ahm, technically speaking, that depends on where TV5 was assigned on the DVB-C transponder used by SKY. as what I have noticed from the SKY DIGIBOX Channel assignment , TV5 transponder were not the same with those channels who experienced 7 minutes interruption (.NBN, 9TV, GNTV, ABS-CBN SPORTS+ACTION, RJTV, 9TV, IBC, ABS-CBN, GMA, and Aksyon TV) There are also other channels that experienced an hour of no signal, BALLS and several CPI channels which is owned by ABS themselves. Kaya ikaw na bading ka, wag ka munang magmura, mag-aral ka muna about DVB-C, DVB-S2 and ISDB-T and the interference that those broadcast format will be experiencing on periods…. Bading ka kasi at yan lang alam ko, di ka siguro naka SKY Cable kaya dada ka ng dada…..

  20. Poor TV5 masyado silang sensitive eh ang ABS-CBN nga at Studio 23 dati sa Cignal na pag aari din nila napakalabo dati. At para kang nanonood sa antenna, nagreklamo ba ang ABSCBN dun?

  21. mga bobo 7 minutes lang ung sa ebak lampas 2hrs ung sa tv5. hihina ng kukote talaga ng mga ebak

  22. Kung sinabutahi ng abs bat kasali ang channels nila?para matakpan? Para sabihng cla din nadaya? Fyi ganyan din ang dream cable at cignal especiali pag masama ang panahon nawawala ang signals! Pag nachange ang channel ng network rason dun ay dahil sa frequency!paghumina ang frequency ng networo may chance na maapiktohan ang channel! Wag manghusga fdahil lng sa sabisabi

  23. Kung sinabutahi n abs ba kasali ang channels nila?para matakpan? Para sabihng cla din nadaya? Fyi ganyan din ang dream cable at cignal especiali pag masama ang panahon nawawala ang signals! Pag nachange ang channel ng network rason dun ay dahil sa frequency!paghumina ang frequency may chance na maapiktohan ang channel! Wag manghusga fdahil lng sa sabisabi

  24. Ganyan din ginawa nila sa GMA sinabotahe ng skycable nothing new

  25. lagot ka ngaun mga ebak sabotahe kasi tinalo na sila ng tv5. gma-1 tv5-2 ebak-3

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